Returns & Exchanges
At Double Threat Skates, we want to ensure your gear fits perfectly; if you are not 100% satisfied with your purchase, you can return or exchange your items within 30 days of receipt. Please ensure all products are in their original, unused condition with all tags and packaging intact.
Initiate Your Return
Contact our team via email with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Gear
Securely pack your items in their original packaging, ensuring skates are protected and all accessories are included in the box.
Ship It Back
Send your package to our London shop using a tracked shipping service; please note that customers are responsible for return shipping costs unless the item is faulty.
Refund or Exchange
Once we receive and inspect your items, we will process your full refund to the original payment method or dispatch your new size within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing